Complaints

Here at GSS Securities, we are passionate about giving our customers an exceptional service, however, we understand that occasionally things can go wrong.

Address

Customer Experience Team
GSS Security Services Ltd Services Ltd
CEME, Marsh Way, Rainham, London, RM13 8EU

To allow the Customer Experience Team to investigate and resolve your concerns, please ensure that you provide us with:

  • your name
  • business name
  • business address
  • telephone number
  • email address

explanation of your concerns Upon receipt of your concerns, the Customer Experience Team will look to acknowledge your complaint within three working days and aim to resolve the matter within 5 working days.