Oh no! It’s a shame you might need the following information, but please rest assured we will resolve your complaint as effectively and as quick as we can. We are passionate about giving our customers an exceptional service, however, we understand that occasionally things can go wrong.

Email
complaints@gsssecurities.co.uk “
Address
Customer Experience Team
GSS Security Services Ltd
CEME,
Marsh Way,
Rainham,
London
RM13 8EU
Phone
0203 599 8122

To allow the Customer Experience Team to investigate and resolve your concerns, please ensure that you provide us with:

  • your name
  • business name
  • business address
  • telephone number
  • email address

An explanation of your concerns upon receipt of your concerns, the Customer Experience Team will look to acknowledge your complaint within three working days and aim to resolve the matter within 5 working days.